Privacy Policy

What Shey is

Shey is a thinking tool for founders. You write your thoughts; Shey annotates them with observations, questions, and next moves. Your notebook is personal. Your data is yours.

Data we collect

We collect only what is necessary to provide the service:

• Your email address (for authentication)
• Your profile information (name, company, role) that you choose to provide
• Your notebook entries and Shey's annotations
• Context you provide to help Shey understand your situation
• Usage metadata (timestamps, model preferences, detected thinking modes)

How your data is protected

Your conversations are encrypted at rest using AES-256-GCM encryption. Each user has a unique encryption key. Your data is encrypted before it is stored in our database, and decrypted only when you access it through your authenticated session.

All communication between your browser and our servers uses HTTPS (TLS 1.3). Data in transit is always encrypted.

Third-party services

Shey uses the following third-party services to function:

• Supabase - database hosting and authentication
• Anthropic (Claude) - AI processing for annotations and analysis
• OpenAI - optional AI provider and audio transcription
• Vercel - application hosting
• Resend - transactional emails (magic links, notifications)

When you write in Shey, your text is sent to the AI provider you have selected in Settings for processing. AI providers process your text to generate annotations but do not store your conversations beyond the scope of the API request.

We do not sell your data

We do not sell, rent, or share your personal data with third parties for marketing or advertising purposes. We do not use your conversations to train AI models. Your thinking is yours alone.

Your rights

You have the right to:

• Export your data - download all your data at any time from Settings
• Delete your account - permanently delete your account and all associated data from Settings
• Access your data - view all data we store about you through the app
• Correct your data - update your profile and context at any time

When you delete your account, all your data is permanently and irreversibly removed from our systems, including conversations, annotations, patterns, context, and profile information.

Napkins (collaborative pads)

When you participate in a Napkin, your entries are visible to all members of that napkin. Your individual notebook remains private. Napkin creators can invite others via a shareable link.

Cookies and tracking

Shey uses only essential cookies for authentication. We do not use analytics trackers, advertising pixels, or third-party cookies. We do not track you across the web.

Contact

For questions about this privacy policy or your data, contact us at privacy@getshey.com.